This Privacy Policy describes how Penina Studio (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from peninastudio.com (the “Site”) or otherwise communicate with us (collectively, the “Services”). For purposes of this Privacy Policy, “you” and “your” refers to you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last Updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses below, we may use information we collect about you to communicate with you, provide the Services, comply with applicable legal obligations, enforce our terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we collect depend on how you interact with our Site and use our Services. When we use the term “personal information,” we mean information that identifies, relates to, describes, or can be associated with you.
Information We Collect Directly from You
Information you submit directly through our Services may include:
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Basic contact details, including name, address, phone number, and email.
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Order information, including name, billing and shipping addresses, payment confirmation, email, and phone number.
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Account information, including username, password, and security questions.
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Shopping activity, such as items viewed, added to cart, or wishlisted.
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Customer support communications, including messages you send us through the Services.
Some features may require you to provide certain information. You may choose not to provide this information, but this may limit your ability to use or access certain Services.
Information We Collect through Cookies
We automatically collect certain information about your interaction with the Services (“Usage Data”) using cookies, pixels, and similar technologies (“Cookies”). Usage Data may include:
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Device information
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Browser information
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IP address
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Network information
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Interaction with the Services
Information We Obtain from Third Parties
We may also obtain information from third parties, including vendors and service providers who may collect information on our behalf, such as:
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Companies who support our Site and Services (e.g., Shopify).
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Payment processors who collect payment information (e.g., credit/debit card details, billing address) to fulfill orders.
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Third-party tracking technologies, including pixels and web beacons, to measure interactions with the Site, emails, or ads.
Any information we obtain from third parties is treated according to this Privacy Policy. We are not responsible for the accuracy of information provided by third parties or their privacy practices.
How We Use Your Personal Information
We use personal information for the following purposes:
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Providing Products and Services: To process orders, manage accounts, ship products, facilitate returns or exchanges, and enable you to post reviews.
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Marketing and Advertising: To send promotional communications and tailor the Services and advertising on our Site and other websites.
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Security and Fraud Prevention: To detect and prevent fraud, unauthorized access, and other illegal activity.
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Communications: To provide customer support and improve our Services.
Cookies
We use Cookies to power and improve our Site and Services, remember your preferences, run analytics, and enhance user experience. Some Cookies are also set by third-party service providers to tailor advertising or services.
You can configure your browser to remove or reject Cookies, but this may affect Site functionality and user experience. For more information on Shopify Cookies, see Shopify Cookies Policy.
How We Disclose Personal Information
We may disclose your personal information to third parties in the following circumstances:
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Vendors and service providers (e.g., payment processors, fulfillment partners, IT services, customer support).
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When you consent to sharing information (e.g., shipping products or using social media logins).
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Affiliates or within our corporate group for business purposes.
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Legal obligations, such as complying with subpoenas, enforcing terms of service, or protecting our rights and others’ rights.
Categories of personal information disclosed in the last 12 months:
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Identifiers: Basic contact and account information
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Commercial Information: Orders, shopping activity, and customer support info
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Internet/Network Activity: Usage Data
Recipients include vendors, business partners, affiliates, and service providers. We do not use sensitive personal information to infer characteristics about you.
Third-Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for their privacy or security practices. Please review their privacy policies before providing personal information.
Children’s Data
Our Services are not intended for children. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, contact us to request deletion.
Security and Retention
No security measures are perfect. While we take reasonable precautions, we cannot guarantee absolute security. Retention of personal information depends on factors such as account maintenance, legal obligations, or contract enforcement.
Your Rights and Choices
Depending on your location, you may have rights such as:
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Access, correction, deletion, or portability of your personal information
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Restricting or limiting use and disclosure
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Withdrawing consent for data processing
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Managing communication preferences
You may exercise your rights via the Site or by contacting us. Verification of identity may be required. We will respond according to applicable law.
Complaints
If you have complaints about our data practices, contact us at the details below. You may also lodge complaints with your local data protection authority.
International Users
Your personal information may be transferred, stored, and processed outside your country of residence, including the United States. Transfers are conducted in compliance with applicable laws, using recognized mechanisms where required.
Contact
For questions, concerns, or to exercise your rights, email us at: peninastudio@outlook.com